Citizen Advocates Behavioral Health Urgent Care Center

Citizen Advocates – Crisis and Recovery Center provides urgent care crisis and recovery services at their facility in Malone, New York. This is a 24/7 service that requires no appointment. They serve individuals experiencing chronic mental health and addiction crises that need immediate attention. This crisis may include medication side effects, withdrawal symptoms and panic attacks. Others are hallucinations, extreme mood changes and suicidal thoughts.

While typical emergency care has long wait times and short term, less focused care, this service delivers immediate 24 hour access to mental health and substance use disorder treatment. This includes mental health and addiction counseling, co-occurring disorder therapy and outpatient detox. Other options include voluntary respite stays, therapy groups, and peer-run groups. This treatment is provided in a safe and conducive home-like environment where clients receive personalized care from a team of highly trained behavioral health professionals. These experts offer case management, care coordination, recovery focused crisis support and recovery planning. This is in addition to comprehensive crisis risk assessment and evaluation.

The program includes a 24 hour crisis line and a mobile response unit to ensure immediate support and guidance. They will connect you to community based resources and other support services that promote well being upon recovery or stabilization.