CARF 12-Step 24-Hour Clinical Care

Hiwassee Mental Health Center

Cleveland, Tennessee · Residential + Outpatient

Volunteer Behavioral Health’s Cleveland Campus is a nonprofit mental health and drug rehab center. Their intensive outpatient programs (IOP), general outpatient programs (OP), a…

12-Step 24-Hour Clinical Care Aftercare Support Inpatient Intensive Outpatient Intervention Services
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Levels of care
8
Setting
Residential + Outpatient
Treats
Dual Diagnosis · Mental Health
Accreditation
CARF

About Hiwassee Mental Health Center

Volunteer Behavioral Health’s Cleveland Campus is a nonprofit mental health and drug rehab center. Their intensive outpatient programs (IOP), general outpatient programs (OP), and co-occurring disorder treatment are open to clients of all ages. You’ll find ‘em in Cleveland, Tennessee.

IOP gives clients a high level of care in a day treatment setting. IOP typically requires clients to attend several sessions each week, but they get to continue living at home. Services may include individual and group therapy, case management, psychological assessments, psychosexual assessments, and peer support.

Clients typically enter general OP after completing higher levels of care. It’s a day treatment program like IOP, but it meets less often.

There are other services, such as telehealth for general outpatient care. They also operate several community programs, including supervised probation offender treatment and pre arrest diversion programs.

Clients who exhibit a co-occurring disorder, defined as both a mental health disorder and substance abuse. You can receive specialized care in the outpatient programs.

You can also enroll in their supportive housing and rental assistance programs. You’ll have your basic needs met, which can help reduce stress.

They accept many major insurance plans. These may include Optum, Ambetter, United Healthcare, Amerigroup, Cigna, and others. Clients are advised that out of network benefits may vary, so clients are urged to confirm coverage.

Levels of care

Medically Assisted Detox

Medically supervised withdrawal management with 24/7 monitoring.

Inpatient

Live-in care with structured daily therapy and round-the-clock support.

Intensive Outpatient

Several structured sessions a week while living at home.

Aftercare Support

Flexible scheduled treatment that fits around work, school or family.

Outpatient

Flexible scheduled treatment that fits around work, school or family.

Conditions treated & therapies

Substances treated

Insurance & payment

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Accreditations & licensing

Verify any accreditation or state license directly with the issuing body before choosing a provider.

Facility amenities & environment

Private Rooms
Residential Setting

Hours & location

940 South Ocoee Street Cleveland, TN 37311 Get directions

Frequently asked

What levels of care does Hiwassee Mental Health Center offer?
Hiwassee Mental Health Center provides 12-step, 24-hour clinical care, aftercare support, inpatient, intensive outpatient and intervention services.
Does Hiwassee Mental Health Center offer medical detox?
Yes. Hiwassee Mental Health Center lists medically supervised detox among its levels of care, so withdrawal can be managed by clinical staff before stepping into further treatment.
Is Hiwassee Mental Health Center accredited?
Hiwassee Mental Health Center lists CARF. Accreditation and licensing can be verified independently with the issuing body before you choose a provider.
What does Hiwassee Mental Health Center treat?
Hiwassee Mental Health Center offers treatment for dual diagnosis and mental health and related substance use disorders, often alongside co-occurring mental health conditions.
Where is Hiwassee Mental Health Center located?
Hiwassee Mental Health Center is located in Cleveland, Tennessee. Call our free, confidential helpline at 1-888-685-2199 to confirm admissions, availability and directions.
Medically reviewed by Daniel Okafor, PMHNP-BC Last updated June 9, 2025

Directory information is compiled from public and provider-supplied records of addiction treatment centers across the United States. Please independently verify licensing, accreditation and insurance before choosing a provider.

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