Orlando VA Healthcare System

About Orlando VA Healthcare System – Orlando, Florida

The Behavioral Health Clinic in the Orlando VA Medical Center at Lake Nona in Orlando, Florida, offers dual diagnosis treatment. They’re a mental health clinic that helps veterans, their families, and other eligible recipients with a full range of medication assisted therapeutics and counseling, including inpatient and outpatient care.

Seeing a psychiatrist at this center may offer the addiction treatment option of receiving medication management for conditions like anxiety, depression, PTSD, or other emotional and mood regulating concerns. You’ll have individual sessions with a doctor experienced in psychological disorders that affect veterans, especially after you’re discharged from active duty or a campaign in an active theater of war.
While the facility may look grandiose from the outside, its staff have received complaints for not being responsive to the needs of veterans during weekend appointments by keeping their main entrance door locked and shut and then lecturing patients, some of whom have mobility issues or disabilities. One man said the patient advocate failed to follow up on a somewhat serious matter. Another veteran said the clinic overmedicated some patients, resulting in a worsening of their condition. Others accused staff of just being there for a paycheck and said that most weren’t veterans themselves.

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Our Team

Timothy J. Cooke

Medical Center Director

Lisa L. Zacher, MD, FACP, FCCP

Chief of Staff

Suzette McNeil, RN,MS

Associate Director for Patient Care Services

Derek D Szafranski, PhD, MBA

Associate Director for Resources

Ryan Baker, MBA

Assistant Director

Jeffrey Birdsong

Associate Director for Operations

Accreditations