About FrontLine Service – Cleveland
FrontLine Service is a nonprofit crisis resolution organization serving adults and children experiencing behavioral health crises, trauma, and homelessness. They provide 24 hour suicide prevention services, crisis services, and mental health and substance use disorder (SUD) treatment. The facility is at 1744 Payne Avenue in Cleveland, Ohio. You don’t need transportation, a mental health provider, or insurance to use the organization’s 24/7 crisis services.
Cleveland is on the southern shore of Lake Erie situated near the mouth of the Cuyahoga River. The treatment center is less than two miles from the International Women’s Air & Space Museum and only a 10 minute walk from the vibrant downtown area.
The organization operates the Stricklin Crisis Stabilization Unit for adults 18 and over. The unit is a 15 bed treatment alternative to the emergency room or hospitalization and is five miles from the Payne Avenue location. The goal of the treatment team is to stabilize those in crisis, connect them to resources and support, and reintegrate them back into the community as quickly as possible.
Clients must not be under the influence of drugs and alcohol or require detox services to enter the unit. However, they do treat clients with co occurring SUD as long as a mental illness is the primary diagnosis.
The organization partners with local law enforcement to help de-escalate mental health situations. When an adult appears to be experiencing a mental health or substance use crisis, mental health professionals partner with the Cleveland Division of Police to respond to the call. In this way, they help defuse volatile situations and get those with mental health and substance use issues the help they need.
The organization serves those in crisis through the National Lifeline Network. Clients have access to the National Suicide and Crisis Lifeline by calling 988. By dialing 988, clients are linked to the nearest crisis center. The call center assists those with depression, psychosis, anxiety, substance use, relationship issues, and other crises.
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