Highland Rivers Health – Crisis Stabilization

About Highland Rivers Health – Crisis Stabilization – Rome

Highland Rivers Health’s Crisis Stabilization facility in Rome, Georgia, provides accredited crisis care and behavioral health treatment to those in need. Support is available to adults aged 18+, including veterans and those on federal benefits. Medicaid and Medicare are accepted, as well as sliding scale fees for uninsured individuals.

What’s great about this facility is that they offer 24/7 care, seven days a week. They’re accessible, available, and ready to help. The addiction treatment and services for substance use disorder include outpatient care, involving 1:1, group, and family counseling. Skills training and peer support are also available. At their Rome location, medically supervised substance use stabilization and detox is their primary offering. Similar services are also offered for stabilizing mental health crises, and supporting those with dual-diagnosis needs.

Reviews are mostly a mixed bag. However, there is a disproportionate amount of negative feedback. A few former clients echo that staff here lack compassion and respect, some describe it as a ‘revolving door’ or unprofessional service. Others note that for those without insurance, it’s evident that the treatment you’re receiving is free due to how you’re treated. Experiences like this are saddening to read, with the sheer number of them deafening more positive reviews.

Addiction Treatments

Levels of Care

12-Step

12 step programs such as Alcoholics or Narcotics Anonymous are support group style programs for individuals who are experiencing alcohol or substance use disorder. At Evoke they use a holistic model of addiction care that includes using 12 step programs. These programs are an integral part of most relapse prevention plans and provide continued support and accountability that support sobriety.

24-Hour Clinical Care

24 hour clinical care provides close medical supervision for individuals in the early stages of recovery. Medical professionals monitor individuals around the clock for complications and provide immediate intervention when needed.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

Alcoholism Drug Addiction Dual Diagnosis Mental Health and Substance Abuse Opioid Addiction

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Staff

Melanie Dallas, LPC

CEO

Francisca MgBodile, MD

Chief Medical Officer

Dena Payne, MBA

COO

Rodney Moore

VP of New Market Innovation

Cherly Lewis, LPC

Chief Clinical Operations Officer

Erica Collins, MBA

VP of Human Resources

Kathleen Varda, MSW

VP of Community Engagement and Development

Marla Flynn, CPA

CFO

Stephanie Bishop, LCSW, CHC

Chief Compliance Officer

Melissa Stone, MA

Executive Coordinator & Board Liaison