About NorthKey Community Care – Covington
NorthKey Community Care has multiple locations in Kentucky. The care center on Madison Avenue in Covington has outpatient substance use and mental health treatment services. They also have some primary care services as well as care coordinators, peer support specialists, and employment and housing specialists. They treat children and adults at the Covington location.
They won’t turn anyone away, even if they don’t have insurance and aren’t sure how they can pay. They offer discounted services and a sliding scale fee schedule. They also take most major health insurance and that includes Medicare and Medicaid.
All of the programs at this location are on an outpatient basis. This location offers counseling services but also has psychiatric services if you need medication management for substance use or mental health issues. They also have medications for opioid use disorder (MOUD).
You can attend an intensive outpatient program for adults (IOP). The IOP includes education about the disease and its stages. Education covers topics such as codependency and relapse prevention. You’ll work on learning new and better coping skills so you don’t feel the need to turn to substances in times of stress. You’ll learn to break the connection between leisure activities and alcohol or drugs.
The IOP also has group therapy, anger management, and individual therapy. In individual therapy, you’ll work on not only improving your mental health but also developing a good recovery plan. If appropriate, your family will be included in therapy and in your treatment plan since addiction is a family disease.
Former clients have mixed feelings. Some thought the program and people were really great while others were not as enthusiastic. Some people mentioned that the clinic wasn’t good about answering the phone at the front desk.