Levels of Care 71 verified centers

Telehealth

Telehealth is a universal term to describe the broad range of applications that use telecommunications technology to deliver healthcare services. It encompasses multiple disciplines, including counseling, home health, disease monitoring, and physical therapy.

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About Telehealth

Telehealth is a universal term to describe the broad range of applications that use telecommunications technology to deliver healthcare services. It encompasses multiple disciplines, including counseling, home health, disease monitoring, and physical therapy.

Every listing on this page is a real, licensed provider. We are an independent directory: calling the helpline is confidential, and you are never obliged to enter any program you are shown. You can also reach the SAMHSA National Helpline at 1-800-662-4357, 24 hours a day.

Centers Offering Telehealth

71 verified facilities matching this levels of care.

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Levels of Care

What to Look For in a Telehealth Program

Telehealth describes how intensive and how structured care is — how many hours a week, how much medical supervision, and whether you sleep at the facility. It does not describe which therapies you receive, so two programs at the same level can be very different. Level of care should be assigned by clinical assessment, most commonly using The ASAM Criteria, which weighs withdrawal risk, other medical conditions, mental health, readiness to change, relapse history and how safe your home environment is.

1

A documented assessment

The program should be able to say which factors led it to recommend this level for you, rather than defaulting to whatever it happens to sell.

Ask about Telehealth Which of the ASAM dimensions led you to recommend Telehealth for me?

2

Actual clinical hours

Ask for the weekly schedule in hours, and how much of it is individual therapy with a licensed clinician rather than group programming.

Ask about Telehealth How many programming hours per week, and how many individual sessions?

3

Medical coverage that matches the level

Whether a prescriber and nursing staff are on site, and during which hours, matters far more at the higher levels of care than any facility feature.

Ask about Telehealth Who is on site medically, and at what hours?

4

A step-up and step-down path

Providers that operate the adjacent levels themselves can move you without a gap in care when the fit turns out to be wrong.

Ask about Telehealth What happens if I need a higher or lower level of care?

5

Authorisation versus recommendation

Insurers authorise care in short increments and review it concurrently. Ask what happens clinically and financially if they stop authorising before the program recommends discharge.

Ask about Telehealth Are you in-network for my plan, and how many days are typically authorised initially?

Questions to Ask About Telehealth. Ask these on the first call, before you tour anything or send a deposit. Written answers are better than verbal ones, and a program that will not answer plainly has answered.

If you would rather not make those calls yourself, our specialists will make them with you — confidential, at 1-888-685-2199. You can also check how accreditation works, what your insurance is likely to cover, or the payment options available if you are uninsured.

Telehealth: Frequently Asked Questions

That should come out of a clinical assessment rather than a preference. The factors that decide it are your withdrawal risk, any other medical conditions, co-occurring mental health needs, your history at lower levels of care, and whether your home environment supports recovery or undermines it. A program that recommends a level without asking about those has not assessed you.
Length varies with the level of care and with the person, and no honest program will quote a fixed number before assessing you. What the evidence supports more consistently is total time engaged in treatment — typically three months or more across all levels combined, with lighter continuing contact well beyond that. Treat any single stage as one part of a longer plan.
Plans that cover mental health and substance use benefits must apply no more restrictive limits to them than to comparable medical and surgical benefits, and substance use treatment is an essential health benefit on marketplace and most small-group plans. Coverage at a given level of care still depends on medical necessity criteria, whether the facility is in-network and how many days the insurer authorises. Verify benefits before you admit.

Related Levels of Care

Browse the rest of the levels of care we index across the directory.

Outpatient Aftercare Support Inpatient Intensive Outpatient 12-Step Medically Assisted Detox Intervention Services Sober Living Homes Partial Hospitalization Program 24-Hour Clinical Care

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Find Telehealth That Fits — Today

A treatment specialist can check availability, verify your insurance and match you with a program. Confidential and available 24 hours a day.

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